The Veteran Directed Care (VDC) program serves Veterans of any age who are at risk of
admission to an institution. Veterans hire workers, including family, friends, and
neighbors, to provide personal care services in accordance with a Veteran-developed and
Veterans Affairs (VA)-approved spending plan. Veterans receive assistance to manage
their employer responsibilities from person-centered counselors and financial management
services (FMS) providers. VA Medical Centers (VAMC) purchase VDC services from
VA-approved Aging and Disability Network Agencies (ADNA) using Veterans Care Agreements
The Operations Manual Template outlines information about VDC program operations to
the development of a VDC provider’s VDC operations manual.
This guide is a resource that outlines billing and invoicing procedures to assist with
and ensure timely and accurate reimbursement for VDC invoices.
VDC programs can use this Monthly Services Report template to track Veteran VDC spending
by documenting actual spending.
The VDC Spending Plan helps map how Veterans intend to use their VDC budget and estimate
spending during their authorization period.
The Veteran Health Administration (VHA) developed the Fiscal Year (FY) 2024 Case Mix
Rate Calculator to locate Veteran Directed Care case-mix rates by state, county and
case-mix level. The Veteran Directed Care Fiscal Year 2024 case mix rates replace the
previous Veteran Directed Care Fiscal Year 2023 beginning on October 1, 2023.
Describes a high-level analysis of satisfaction survey questions from 22 tools used in
programs in 2013.