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Contact

E-mail Address: NoWrongDoor@acl.hhs.gov

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No Wrong Door System Key Elements (PDF)

Medicaid Claiming Reimbursement Guidance

No Wrong Door: Promising Practices for Accessing Long-Term Services and Supports

Long Term Care: Investing in Models that Work

Long Term Services & Support State Scorecard

No Wrong Door: Supporting Community Living for Veterans

Have You or a Family Member Ever Served In The Military?


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Special Events

November 30, 2017 - Special Event Honoring our Veterans

Veterans representing multiple service branches joined leaders from the U.S. Department of Health and Human Services, the U.S. Department of Veterans Affairs, and Virginia's health and human resources agencies in Mechanicsville, VA to showcase the impact of the Veteran-Directed Home and Community Based Services ( VDC) program.

Download a VDC fact sheet and watch a brief video of Acting HHS Secretary Eric Hargan visiting the home of a veteran participating in the program.

Media Coverage of the special event:



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Additional Resources

Balancing Incentive Program

The Balancing Incentive Program provided financial incentives to States to increase access to non-institutional long-term services and support (LTSS) and authorized grants to serve more people in home and community-based settings, from October 1, 2011 to September 30, 2015. The Balancing Incentive Program helped States transform their long-term care systems by:

Establishing No Wrong Door Systems for people to obtain information on Medicaid LTSS

Utilizing core standardized assessment instruments to streamline access to LTSS

Implementing conflict-free case management by ensuring proper firewalls and mitigation strategies are in place to enable access to quality LTSS

Money Follows the Person

The Money Follows the Person (MFP) Rebalancing Demonstration Grant helps states rebalance their Medicaid long-term care systems. Over 63,300 people with chronic conditions and disabilities have transitioned from institutions back into the community through MFP programs as of December 2015. The goals of this program are to:

Increase the use of home and community-based services (HCBS) and reduce the use of institutionally-based services

Eliminate barriers in State law, State Medicaid plans, and State budgets that restrict the use of Medicaid funds to let people get long-term care in the settings of their choice

Strengthen the ability of Medicaid programs to provide HCBS to people who choose to transition out of institutions

Put procedures in place to provide quality assurance and improvement of HCBS